New Patients

New Patient Registration

If you permanently live within our practice area (see map) you are welcome to register with us and our reception staff will be happy to guide you through the procedure.

Eligibility can be quickly confirmed from your current address, which must be within our practice catchment area.

You will need to complete and return a registration form which are available from Reception, or can be completed online. Please ensure that all details are completed before returning the form to the Surgery. If any information is missing, which is required to process the application forms then we will be unable to complete the registration process. Please note a separate form is available if staying locally and requesting temporary access to our services.

You may also consider registering for SMS text communication, also available once registered for Online Services, where you can manage appointments, personal details and repeat prescription ordering. A range of admin forms, NHS advice, information about local services and more is available via our My Surgery App available on Google and Apple stores.

We also request that registering patients complete the New Patient Health Questionnaire alongside the registration form.

If you are a new patient with long term conditions that require repeat medications, we advise you make a routine appointment with a GP once registered.

Medical treatment is available from the date of registration. Please contact reception for further information.

Patients staying locally short term, requiring urgent medical care can access the surgery by filling out a temporary residency form. Patients are required to call the surgery on 01938 553 118 alongside completion of this form to provide details of the care required.

Further practice information is available through our Practice Leaflet.

 

Welcome Pack PDF Dec22.pdf

Practice Area

IMPORTANT PATIENT NOTICE

As of Monday 18th July 2022, Welshpool Medical Practice will no longer accept repeat medication requests by telephone.

 

This development is being put in place to ensure that our Dispensary Team can focus on providing the best possible service for our patients.

 

You will still be able to order repeat medications in a number of other ways as shown below:

  1. Drop off your repeat medication slip through our Dispensary letter box 24 hours a day, 7 days a week.
  2. Order via our Dispensary email address of dispensary.w96010@wales.nhs.uk
  3. Order via the NHS based My Health Online. You will need to register for this service, forms are available from the Medical Centre or can be completed online and sent direct to our Admin Team.
  4. Or in person, Monday to Friday 8am - 6pm
  5. Order via your usual Chemist

Thank you in advance for you co-operation. If you have any concerns, please do not hesitate to contact Suzanne Pembroke, Dispensary Manager/Pharmacy Technician.

 

Drs Russell, Kiel, Aslam, Vibhishanan, Kelly, Kingham & Hirons

15/06/2022

Temporary access for our services

If you are staying within our catchment area and require urgent medical care, you can register as a temporary patient to access our triage service.

You will be required to fill out a form which is available from our Reception team, or can be downloaded / Completed Online - downloaded forms must be returned to Reception either in person or via email to reception.w96010@wales.nhs.uk. Please note that although our emails are regularly monitored, this is not an urgent method of communication. Alongisde completion of the form, we require temporary patients call the Surgery on 01938 553 118 to ensure that we have receipt of the form, and to provide any details which may aid our clinicians in suitably prioritising your triage call. Please note that access to routine medication and treatment is limited for temporary patients.

Patient Care Text Messaging Service

Welshpool Medical Practice would like to offer you the ability to receive text message reminders for the purpose of health promotion, health management, chronic disease recalls and appointment reminders, if we have your up to date mobile number and your consent. You have to be 16 years old or over for this service.

You can complete a consent form online which will then be sent to our Admin Team to be processed. Forms can also be requested from our Reception Team to be completed and returned in person or via post. Alternatively, you can register for Online Services and manage you consent/permissions via your My Health Online account.

Pavo

Non English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

Comments & Concerns

Our aim is to give the highest possible standard of service and try to deal with any problems quickly and efficiently. If you have any concerns, you can write into the Practice Manager or complete a comment form online via the ‘contact details’ section on our website.

Further information is available from reception staff.