Welshpool Medical Centre  - Practice Nurse Job Description 

Job title                                   Practice Nurse

Location                                  Welshpool Surgery

Responsible to                       Nurse Manager/Partnership

Hours of work                         36 hours to ensure service delivery aligned with individual needs.  The practice is open Monday through to Friday.

Grade/Salary                           Band 5/6 depending on experience, skill and knowledge

Job Summary

The role of the Practice Nurse is an ever-developing role. Whilst we welcome applicants with experience in Practice Nursing, this is a desirable quality rather than an essential one.  Our approach is to focus more about finding the right person to fit in with the existing team. We will provide internal training to develop the right person.

This role would be ideal for an individual wanting to gain experience in Primary Care.

We have an opportunity for a Practice Nurse who is looking to move into a Primary Care Setting.  We currently have dual skilled Nurses who deliver Triage and Practice Nursing; however, this vacancy is for a Practice Nurse.   Full training as required will be given to become a confident Practice Nurse.

The role will be responsible for helping to deliver care to around 11,400 patients.  This will be done through face-to-face contacts, enveloped with telephone encounters.

The role encompasses general nursing duties including wound care, vaccinations and phlebotomy.  There is also a strong focus on chronic disease management focusing on health promotion and general management. 

Job responsibilities

1.      Use critical thinking and effective communication skills to assess patients’ holistic needs and establish relevant cultural, social, economic factors in a respectful and non-judgemental manner.

The practices response to the rise in prevalence of chronic disease is a focus of the way clinical services are managed and delivered.  As this is a 12-month position, we would not expect you to learn all aspects of chronic disease management, but we may teach you a small element of it.

·         Hypertension management

·         CVD/Diabetes management

·         Asthma/COPD management

·         AF/CHD management

·         Anti-coagulation/NOAC management

·         TIA

·         CKD

2.      The role of a Practice Nurse is seen as central in shaping the patient’s experience and management for the future. 

3.      Participate in additional clinical areas such as wound clinics, vaccinations, phlebotomy which are a crucial part of this nursing role

4.      Provide appropriate health education and advice, referring to the relevant health care professional as required.

5.      Identify and use appropriate information sources to support and underpin clinical decision making.

6.      Take responsibility and accountability for managing your own workload, risk assessment and risk management.

7.      Work effectively as a team member, supporting and communicating with other professional colleagues and clinicians.

8.      Access a range of information in order to develop a plan of care in partnership with the patient. Conclude the episode to the satisfaction of the caller/patient.

10. Accurately record all patient contact and care related activity.                   

11. Participate in the winter flu campaign.

12. Adhere to local and national guidelines

Communication

1.      Communicate effectively at all levels using all communication methods in a clear and understandable manner, adapted to individual patient needs using tact and empathy.

2.      Utilise advanced listening, probing and facilitative skills across a diverse range of calls, some of which are highly challenging due to emotive circumstances or caller aggression.

3.      Utilise complex communication skills to negotiate and provide support to patient who are non-compliant with the recommended outcomes or utilise translation services where language barriers are present.

4.      To manage calls in a professional and reassuring manner and to respond to highly emotive calls appropriately and sensitively.

5.      To actively communicate with other professional colleagues and clinicians to assist service delivery

6.      To actively communicate with other external services to aid responses to enquiries where appropriate.

7.      Be aware of responsibilities under the data Protection act, confidentiality and the overall security of patient data

8.      Attend meetings as required

9.      To remain up to date with our policies and procedures

Professional responsibilities

1.      Work within the code of professional conduct or guidelines of relevant professional bodies e.g. NMC

2.      Maintain and promote dignity and respect to patients and their carers.

3.      Raise adult and child safeguarding and other notifiable concerns through the appropriate policies, procedures and protocols keeping the adult or child at potential risk.

4.      Work collaboratively with other health professionals and disciplines which will include communicating effectively with team members to ensure a safe and effective handover when required.

5.      Keep professional registration and continuous professional development up to date and undertake formal and informal education in order to reinforce/develop skills.

6.      Personal and people development

7.      Ensure that patient records and documentation are kept in line with NMC standards

Education and training

1.      Attend training and professional development programmes as appropriate in accordance with the requirements of the role

2.      Undertake mandatory training including e learning in accordance with the requirements of the role and practice requirements.

3.      Ensure a professional portfolio is kept up to date, evidence of which must be provided annually

4.      Participate in activities that lead to personal/team growth

Quality assurance

1.      Work as an effective and responsible team member and enable others to do so.

2.      Raise quality issues and related risks to the responsible colleague.

General Statement

As an evolving role within Welshpool Medical Centre, it is envisaged that this post will continue to develop and will be subject to ongoing review between the post holder, nurse manager and the partnership. The job description is not an exhaustive statement of the responsibilities of the post. The post holder will be required to undertake such other duties which may from time to time be required as a result of annual leave, sick leave etc to ensure continued service delivery.  The range of extended duties will be discussed with the post holder at the time and will be commensurate with the post holder’s qualifications, skill and experience

Equality and diversity

The Partnership aims to be a modern and equitable employer.  We recognise and encourage the potential of a diverse workforce, positively welcome all applicants and appoint on merit.  The Practice is committed to valuing diversity and promoting equality.  As a Practice we seek to provide fair, accessible service for all and equality of opportunity for our employees.  We aim to maximise the potential for all employees and build a workforce that is valued. 

All employees are responsible for complying with safe working procedures in accordance with the Practice’s Health & Safety at Work act 1974.  All employees have a duty to take reasonable care of themselves and for others at work. 

Infection control

Welshpool Medical Centre is committed to reducing the risk of health care associated injections. The post holder will have a responsibility to familiarise yourself with and adhere to current policy in relation to the prevention and control of infection and the wearing of uniforms and work wear.

Safeguarding children and vulnerable adults

Welshpool Medical Centre is committed to the safeguarding and promoting the welfare of children, young people and vulnerable adults. All employees working with these groups are expected to share a commitment to this.  You will be expected to promptly report any concerns relating to the safeguarding of children, young people or vulnerable adults in accordance with agreed procedures.  If your conduct in relation to the safeguarding of children, young people or vulnerable adults gives cause for concern, the practice’s internal processes for protecting the public will be followed, alongside implementation of the disciplinary procedure where appropriate.

Confidentiality

Confidentiality must be maintained at all times, in accordance with the practice’s policies and the data protection act 1998.  Breaches of confidentiality are subject to disciplinary action.

Criminal Records Bureau

This post is exempt from the Rehabilitation of Offender’s Act 1984.   The post holder will be required to declare all criminal convictions, cautions, reprimands or final warnings.  The post is subject to an enhanced disclosure through the criminal records bureau.

November 2025