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Late May Bank Holiday

DATE

Welshpool Surgery

Guilsfield Surgery

Friday 28th May 2021

8am-6pm

1.15pm-4.45pm

Saturday 29th May 2021

CLOSED

CLOSED

Sunday 30th May 2021 

CLOSED

CLOSED

Monday 1st June 2021

(Bank Holiday)

CLOSED

CLOSED

Tuesday 2nd June 2021

8am-6pm

1.15pm-4.45pm

 

Normal service will resume on Tuesday 2nd June 2021 at 8:00am.

If you require urgent medical attention whist we are closed between 8:00am and 6:00pm, please contact the out of hours service by dialling 111 (NHS Direct Wales). You will be able to speak to a Nurse or GP who will arrange the appropriate medical care to be organised.

In the case of an EMERGENCY please phone 999.

Please allow extra time for prescriptions to be processed.

We apologise for any inconvenience caused.

Dr I P Russell & Partners.


COVID VACCINE 2ND DOSES

Next week, Welshpool Medical Practice will begin giving Covid Vaccine 2nd doses to patients who received their first dose at the practice. 

It is very important that you attend your second dose on the date and time you were given. You fill find your second appointment date and time on your covid vaccination card. 

The Practice are being allocated a number of doses by Powys Local Health Board which matches the number of patients due their second dose. Therefore, every dose is allocated to an individual and there are no spare doses. COVID vaccines are stored in multi-dose vials which perish quickly after being opened. This makes it very difficult logistically for us to change appointment times and provide follow up vaccines to those who do not attend. 

In addition, it is advised by the Joint Committee on Vaccination and Immunisation that 2nd doses are given within 12 weeks following the 1st dose. Cancelling or re-arranging an appointment will delay delivery of your second dose beyond the recommended 12 weeks.

We understand there are exceptional circumstances whereby patients are unable to attend appointments and as a practice, we will do our best to accommodate. 

Drs Russell, Kiel, Aslam, Vibhishanan, Kelly, Kingham and Hirons.

09.04.21


Travel Issues

If you have an appointment at a Mass Vaccination Centre but are unable to attend due to travel disruption caused by bad weather, you can request to cancel your appointment by completing the form attached to this link.

https://pthb.nhs.wales/coronavirus/covid-19-vaccination/are-you-unable-to-attend-a-mass-vaccination-centre/


COVID Vaccination Programme 2021

Drs Russell, Kiel, Aslam, Vibhishanan, Kelly, Kingham and Hirons would like to take this opportunity to update their patients on our Practice based Covid Immunisation Programme 2021

 

We are pleased to working in collaboration with Powys Teaching Health Board.   In partnership, we will be working our way through the priority groups as guided by the Joint Vaccination Medical Committee.  We are not able to deviate from the timing of these priority groups.

 

For anyone over the age of 80 years of age you will have received a pre-populated date and time letter from Powys Teaching Health Board to attend the mass vaccination centre at the leisure centre in Newtown. 

We ask you to make every effort to attend the appointment date and time.   The Mass Vaccination Centre at Newtown Leisure Centre has been designed as way of providing the most vulnerable with their covid vaccination as a matter of urgency.

If you have a query, you are housebound or you do not wish to have the covid vaccine, you must let Powys Health Board Covid call handling team know on the number contained within the letter of 03456 027 053.

We are aware that the phone lines are busy, with the call handling team doing their best to manage the influx of calls.  Please do not ring Welshpool or Guilsfield Surgery.  

 

The practice team have been asked to contact the 75 – 79 age cohort. The practice team are working around the clock to make contact with everyone. Please do not contact us asking for your appointment time, we will contact you by telephone.

 

Our Welshpool based Covid Clinics will be in operation from Monday 25th January 2021, by a pre booked appointment. This is not a walk in clinic.  If you do not have a pre-booked appointment and just turn up, you will be turned away.

We will not be providing Covid Clinics from your branch surgery at Guilsfield, due to the logistics and complexities surrounding the covid vaccine.

 

Prior to attending for your 10 minute appointment at the surgery, we would like to inform you of some guidelines:-

 

Patients driving to the Practice

  • Please bring ID with you
  • We have been able to only allocate 4 designated covid car parking space. This is because our car parking space remains limited.
  • Please arrive at the practice only 5 minutes before your appointment time. You will not be seen any sooner by arriving 30 minutes earlier.  Please try not to be late where possible.
  • Please park in the designated covid car parking spaces so we know where to find you.  These will be located to the back entrance of the practice.
  • Please do not leave your car, but ring into the surgery off your mobile phone onto a dedicated covid telephone line of 01938 557 356. Do not ring the main practice number
  • If you do not have a mobile phone, remain in your car and we will come to you.  Please do not leave your car as we are trying to reduce footfall into the Practice building.
  • The Doctor or Nurse will come and collect you, take your temperature and bring you into our specifically designed covid vaccination room. 
  • Please wear a mask, use the hand scrub on entering and do not touch any surfaces.
  • Please wear clothing that will allow for quick and easy access to the upper part of your arm.
  • The Doctor or Nurse will ask you a series of questions prior to you having your vaccination.
  • This appointment time is solely for your covid vaccination.  We will not be able to deal with anything else.
  • The administrator in the room with the Doctor or Nurse will provide you with a covid credit card showing details of the vaccination you have just received also the date of your next covid vaccination.  Please keep this card safe.
  • On arriving back at your car please do not drive for a further ten minutes.
  • Even though you have had your first covid vaccination you are still required to adhere to the covid guidance of mask wearing, washing hands and remaining social distanced from others.

 

Patients walking to the practice

  • Please bring ID with you.
  • Please arrive at the practice only 5 minutes before time. you will not be seen any sooner, but arriving 30 minutes earlier.  Please try not to be late where possible.
  • Please do not enter the main practice building, but make your way to the rear of the car park and stand in the designated area.  Depending on the weather you may wish to bring an umbrella.
  • Please ring into the practice on the designated covid telephone booking in number of 01938 557 356.   Do not ring the main practice number
  • If you do not have a mobile phone, please remain in the designated waiting area and we will come to you.  Please do not enter the main building entrance as we are trying to reduce footfall into the Practice Building
  • Please wear a mask, use the hand scrub on entering and do not touch any surfaces
  • The Doctor or Nurse will ask you a series of questions prior to you having your vaccination
  • This appointment time is solely for your covid vaccination.  We will not be able to deal with anything else.
  • The administrator in the room with the Doctor or Nurse will provide you with a covid credit card showing details of the vaccination you have just received also the date of your next covid vaccination.  Please keep this card safe.
  • Even though you have had your first covid vaccination you are still required to adhere to the covid guidance of mask wearing, washing hands and remaining social distanced from others.

 

We will still be continuing with all other general medical services as well as running covid clinics. Our practice hours of opening, phone lines and dispensing facilities will remain the same Monday to Friday 8 am – 6 pm.

 

We are in the middle of unprecedented times, a pandemic and the only way out for us all is the swift roll out of the Covid vaccination.

 

Your co-operation and kindness with the practice team is vital to facilitate the delivery of the Covid vaccination to our patients swiftly, efficiently and safely.

18/01/2021


Current COVID-19 Arrangements. 

Dear Patients,

We understand that many of our patients are anxious and need reassurance at these difficult times. 

Although we are busy, we are not overwhelmed. Don’t simply stay away for fear of overburdening us or catching the virus. If you have a health concern that you cannot solve, please get in touch as we are here to help. As Covid 19 continues to progress we are keen to update our patients on the procedural changes when accessing the practice.

Communication with the Practice

Due to the current Coronavirus pandemic we kindly ask that all communication with the practice is done via telephone in the first instance. DO NOT attend the Practice without prior arrangement.

If you are asked to come down to the main surgery at Welshpool, on arrival in the carpark remain in your car and telephone in to say that you have arrived.  You will be asked to identify your car by its colour and registration number. 

Continue to remain outside of the building or in your car until a member of the practice team comes to get you.

Appointments.

We are still operating our telephone triage service at the surgery for acutely unwell patients. If you are unwell and feel you need to speak to a clinician, please phone reception on 01938 553118 and a receptionist will arrange for a clinician to phone you back.

When speaking with you over the phone the clinician will decide if you need to be seen at the surgery or your symptoms can be managed with a prescription or self-care.

We are still offering routine consultations with a Doctor, however these consultations will initially be a telephone consultation.  We also have an arrangement in place to offer video consultations.  This involves a link being sent to your mobile or IT device for you to follow.  You will then be able to see the clinician just as if you were in front of them.

Please contact reception if you would like to a book a routine telephone consultation with a Doctor.

Chronic disease appointments e.g. Diabetes, Asthma, Heart Failure etc

We are still offering a service to our chronic disease patients. This will initially involve a telephone consultation with one of our clinicians. 

Blood test

We are still carrying out a phlebotomy service for any urgent blood tests.

Immunisations

We are safely continuing with our childhood immunisation programme. Please continue to book your appointments via our reception team. 

Adult immunisations for patients with underlying health conditions are still being carried out and can be booked in via our reception team as normal.

Our practice team and the use of PPE

It is our priority to keep our practice team safely protected.   If you are asked to come into the practice we will be taking every precaution for our employees and yourselves.  

Please do not be alarmed to see that practice team members will be wearing full protective equipment. You will also be asked to wear a mask.  After each consultation each room is thoroughly cleaned down, before the next patient is called in. This all takes additional time, so please can we ask for your patience.

Health visiting support

If you need to contact your health visitor please ring 01874 612 173.  This is a central number, manned Monday to Friday during office hours.  You will be required to leave your name, contact number, the name of your child and their date of birth. 

Prescriptions

We are trying to reduce the number of people attending the surgery. Therefore, as a temporary measure we are requesting that all repeat prescriptions are ordered over the phone on 01938 557 600 or online.

If you usually collect from Guilsfield surgery. Please order your prescription by phoning 01938 553 858

If you usually collect from a chemist, you may order through your chosen chemist as normal. 

Welshpool Dispensary is open Monday- Friday, 8am-6pm

Guilsfield Dispensary is open Monday- Friday 1:15am- 4:45pm

What to do if you think you have Coronavirus

If you think you have coronavirus or you have been in contact with someone who has coronavirus you should first complete the online COVID-19 symptom checker.

You can access the online symptom checker at https://111.wales.nhs.uk/SelfAssessments/symptomcheckers/COVID19.aspx

The symptom checker will direct you on what to do next.

Key worker testing

Are you a key (critical) worker in Powys?

Do you or someone in your household have COVID-19 symptoms?

You may be eligible for a COVID-19 Test at the new mobile testing units in the county.

Find out more at www.powysthb.wales.nhs.uk/coronavirus-testing

The Welsh Government key (critical) workers testing policy includes 8 broad categories of critical workers:

  • health and social care workers
  • public safety (emergency workers) and national security workers
  • local and national government workers
  • education and childcare workers
  • food and other necessary goods
  • transport
  • utilities, communication and financial services workers
  • key public service workers

 

More information about the Welsh Government’s approach to testing is available from their website at https://gov.wales/testing-coronavirus

Thank you for your co-operation and support. It is greatly appreciated

Drs Russell, Lewis, Kiel, Aslam, Vibhishanan & Kelly

Updated Sept 2020

 


We have now commenced Shingle and Pneumococcal vaccinations for those who are eligible.

Welsh Assembly Government have advised GP surgeries it is important that patients are still receiving their routine vaccinations during the Coronavirus pandemic. As a Practice, we are taking extra precautionary measures to ensure you remain safe during your appointment, this includes wearing the appropriate personal protective equipment and having robust cleaning and infection control procedures.

The Shingles vaccination is now routinely offered to everyone aged 70 to 79 in Wales. You will remain eligible until your 80th birthday.

If you have turned 80 other the Coronavirus pandemic you will be eligible until the 31st August 2020.

The Pneumococcal vaccination is available on the NHS for all adults form the age of 65, it is also recommended for children and adults aged from two to 64 years old with a long term health condition as they are at a higher risk of developing a pneumococcal infection than the general population. 

If you believe you are eligible and have not yet been vaccinated please contact reception on 01938 553 118.


Childhood Immunisations

During the Covid 19 (Coronavirus) outbreak there are lots of things that parents/guardians are having to think about.

Immunisations protect children from any serious illness. To make sure your child is properly protected it is important that they still get their immunisations on time where possible.  Welshpool Medical Centre has systems in place to ensure the safety of your child.   We ask that you ring into the surgery on your arrival and remain in the car.  A member of the team will come and meet you, taking you to a clinical room of safety.   Health experts strongly advise that you make and keep your children’s immunisation appointment as planned even during the current coronavirus pandemic. 

The same advice applies to teenagers who are due their routine adolescent immunisations.

 Drs Russell, Lewis, Kiel, Vibhishanan, Aslam & Kelly

June 2020


Asthma Patients:

We are not routinely giving out rescue packs to asthma patients in response to the current coronavirus outbreak, following guidance from Asthma UK.

For more information regarding Asthma and COVID-19 please follow the link:

https://www.asthma.org.uk/advice/triggers/coronavirus-covid-19/


Support for Powys residents during COVID-19

Powys Local Health Board have set up an information help line to provide support to Powys residents who have questions about the assessment and management of COVID-19.

The call handlers are using a webform that guides them to the most up to date information. They also have information about local services such as Community Connectors, PAVO and Meals on Wheels. 

The phone number is 03456 027053.

Phones line manned from 9 am - 5 pm 7 days a week for the foreseeable future. 


Patient notice:

Welshpool Medical Centre are unable to sign off any certificates for fitness in relation to sporting events, for example Marathons and abseiling.

Please contact the event organisers for further advice.


DISPENSARY CHANGES

The Practice Team dispenses over 9000 items per month. Owing to the high volume of prescription requests, we are unable to continue to offer a 48 hour turn around service. In anticipation of your help we will be aiming to deliver within 5 working days.

Your patience and co-operation is much appreciated.


 

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access & Facilities 

Welshpool is our main surgery and holds the majority of our facilities although our branch surgery in Guilsfield has a well equipped consulting room. Both surgeries offer routine doctor’s appointments to patients within their respective area.

Both surgeries allow easy access for disabled patients. 

Both surgeries have dispensaries where patients who live more than 1 mile away from a chemist can collect their medication.

 

(Site updated 13/05/2021)

Contact Details

Welshpool Medical Centre

Contact Telephone

01938 553 118
111
01938 557 600

Guilsfield Surgery

Contact Telephone

01938 553858
111
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