slide 1

Eye health English

Upcoming closures for Flu clinics

Working in partnership with the Powys Local Health Board we will be closed from 1pm on the following dates to deliver our Flu campaign:

  • 06/10/21
  • 13/10/21
  • 20/10/21
  • 27/10/21
  • 03/11/21
  • 09/11/21

Our phones will be automatically transferred to our out of hours service, Shropdoc to cover your needs.

As an alternative you can ring 01743 455364.

A Minor Injury Service can be accessed from Welshpool Hospital.

Routine requests such as appointments, repeat prescriptions and test results should be made another day.

Normal service will resume the following day from 8am.

Thank you for your co-operation with this matter.

Drs Russell, Kiel, Aslam, Vibhishanan, Kelly, Kingham and Hirons.

Covid Booster Campaign

Welshpool Medical Practice are delighted to be able to work in Partnership with Powys Local Health Board. We have been asked to comply with the nationally mandated invitation priority order. Dr Russell & Partners have been asked to get involved with the ‘Over 80’s age group’.

Due to social distancing rules, we are not able to run this campaign from our Guilsfield Branch Surgery. We are able though to safely operate from our Welshpool Practice site on Salop Road.

A number of pre populated Covid booster invitation letters have gone out in the last day or two. The date and time has been selected, due to demand and pressures of running these clinics as well as ‘General Medical Services to our 11,100 patients’.

Please can every effort be made to attend your appointment date and time. We have been given a limited value of Covid booster stock and any non-attenders may result in a wasted dose. We do not have any scope to alter appointments to a later date.

On arrival, please check in at the front Reception desk.

All other age groups will be expected to attend the local Mass Vaccination Centre. Please do not ring the Practice or the Health Board to enquiry about your appointment. You will be contacted when you are eligible.

Thank you for your co-operation with this matter.

Flu Campaign 2021

The Practice is now taking bookings for Flu vaccinations. You are eligible for a flu vaccination if you fall into one of the following eligibility categories. 

  1. People aged 50 and over
  2. People aged between 18 and 49 with a long term health condition including :
    • Chronic Respiratory Disease such as Asthma requiring regular inhaled steroids, or chronic obstructive pulmonary disease (COPD)
    • Chronic heart disease
    • Chronic kidney disease at stage 3, 4 or 5
    • Chronic Liver disease
    • Chronic neurological disease such as Parkinson's disease, motor neurone disease
    • Learning disability
    • Diabetes
    • Immunosuppression due to disease such as HIV/AIDS or treatment such as cancer treatment (and household members of this group)
    • Asplenia or dysfunction of the spleen
    • Morbidly obese- This is defined as those with a Body Mass Index (BMI) of 40 or above 
  3. Unpaid Carers - You must be on the Practice's carer register and will be asked to complete a carer identification form 

If you fall into one of the categories above, please contact the Practice on 01938 553 118 during our opening hours to book your flu vaccination. 

At this time we are not taking bookings for the Fluenz Nasal Spray. These clinics are currently being organised and an announcement will be made on our website & social media page in due course. 

Many Thanks. 

Fluenz Tetra - Nasal Spray Vaccine

We are now offering appointments for Fluenz. The first clinic date is the 6th October in the afternoon. Please ring Reception on 01938 553118 to make an appointment.

Fluenz is available to all those aged 2 and 3 years on 31 August 2021 and all those aged 2 -18 who are in a clinical risk group such as, Diabetes and Chronic Respiratory Disease.

All primary school-aged children in Reception Year to Year 6 will receive this vaccine in school.

The child’s annual flu vaccine is given as a simple nasal spray a fine mist that is sprayed up the nose.

Having a flu vaccine will help protect your child from catching flu and will also help reduce the risk of them spreading flu to family and friends.



There is a UK-wide shortage of blood bottles for taking blood tests, and this is going to affect the service offered by Welshpool Medical practice.  The Welsh Government and Health Board have asked all practices to prioritise blood tests for the most urgently ill patients and reduce routine blood monitoring where possible. This could potentially be for the next 3 months. We may need to postpone your blood tests until the national stocks recover. Please be assured that the decision to postpone any blood test for a patient will only be made on clinical grounds by the medical staff.  


Thank you for your understanding,


Dr Russell & Partners.

   Updated September 2021

                                  Common Ailments Scheme

The Common Ailments Service is a FREE SERVICE TO ALL.  People living in and around Welshpool can access confidential advice and NHS treatment for a range of common conditions from their local community pharmacies Boots and Rowland's.

 Boots and Rowlands are open 6 days a week making the service convenient and easy to access. 

 In 2013, the Welsh Government launched a new way for people with common conditions to access advice and treatment from community pharmacies.  The Common Ailments Service has now provided more than 200,000 consultations across Wales, and this number increases by almost 10,000 every month.  The Common Ailments Service is available directly at the pharmacy, without the need for referral from a GP.  After a private consultation, the pharmacist can provide advice and NHS treatment without a prescription.  If necessary, the pharmacist can make a referral to another healthcare provider such as a Doctor, Nurse, Optometrist etc.  This local service is a free, confidential NHS advice and treatment resource.

 Anyone living or registered with a GP practice in Wales can access the Common Ailments Service, whether or not they use a pharmacy regularly. 

Rowland's - 01938 552 204

Boots - 01938 552 152

Vaccination Certificates


People vaccinated in England or Wales and registered with a GP in Wales can get their digital COVID pass through the NHS website.…

People registered with a GP in England but vaccinated in Wales will be able to show their COVID-19 vaccination data through the NHS website from 17 July.

or alternatively patients can phone 0300 303 5667.

Criteria for obtaining a certificate is as follows:

•You have had both doses of the COVID-19 vaccine (you should wait 5 days after your second dose before requesting it)
•You urgently need to travel to a country which requires vaccine certification
•You are not able to either quarantine or provide tests to meet country entry requirements

 Please do not call your GP or vaccination centre as they won’t be able to issue the certificate.

Foodwise for Life

Is losing weight important to you?

 Would you like to join a supportive group to learn more about achieving a healthy weight, share tips and encouragement?

 A weight management service is now available to residents of Powys, delivered by the PTHB Dietetic team.

Foodwise for Life is a 9 week weight management programme, delivered via Microsoft Teams.

They offer advice on:

  • A healthy way to lose weight
  • Becoming more active
  • Portion sizes
  • Food Labels
  • Changing eating habits
  • Dealing with hunger and cravings
  • Overcoming barriers
  • Healthy food swaps

They plan to offer face to face sessions when restrictions allow.

To find out more, contact the Foodwise team at:

Foodwise Poster English      Foodwise Poster Welsh

Current COVID-19 Arrangements. 

Dear Patients,

We understand that many of our patients are anxious and need reassurance at these difficult times. 

Although we are busy, we are not overwhelmed. Don’t simply stay away for fear of overburdening us or catching the virus. If you have a health concern that you cannot solve, please get in touch as we are here to help. As Covid 19 continues to progress we are keen to update our patients on the procedural changes when accessing the practice.

Communication with the Practice

Due to the current Coronavirus pandemic we kindly ask that all communication with the practice is done via telephone in the first instance. DO NOT attend the Practice without prior arrangement.

If you are asked to come down to the main surgery at Welshpool, you can now check in at the Reception desk and utilise our waiting room.

If you have any Covid symptoms please wait I the car and telephone in to Reception on 01938 553 118. Please wait in your car until a Clinician has been out to you.


We are still operating our telephone triage service at the surgery for acutely unwell patients. If you are unwell and feel you need to speak to a clinician, please phone reception on 01938 553118 and a receptionist will arrange for a clinician to phone you back.

When speaking with you over the phone the clinician will decide if you need to be seen at the surgery or your symptoms can be managed with a prescription or self-care.

We are still offering routine consultations with a Doctor, however these consultations will initially be a telephone consultation.  We also have an arrangement in place to offer video consultations.  This involves a link being sent to your mobile or IT device for you to follow.  You will then be able to see the clinician just as if you were in front of them.

Please contact reception if you would like to a book a routine telephone consultation with a Doctor. Our routine appointments with a GP are made available 2-3 weeks in advance, with new appointments being made available every Friday morning.

Chronic disease appointments e.g. Diabetes, Asthma, Heart Failure etc

We are still offering a service to our chronic disease patients. This will initially involve a telephone consultation with one of our clinicians. 

Blood test

We are still carrying out a phlebotomy service for any urgent blood tests.


We are safely continuing with our childhood immunisation programme. Please continue to book your appointments via our reception team. 

Adult immunisations for patients with underlying health conditions are still being carried out and can be booked in via our reception team as normal.

Our practice team and the use of PPE

It is our priority to keep our practice team safely protected.   If you are asked to come into the practice we will be taking every precaution for our employees and yourselves.  

You will also be asked to wear a mask unless you are medically exempt  After each consultation each room is thoroughly cleaned down, before the next patient is called in. This all takes additional time, so please can we ask for your patience.

Health visiting support

If you need to contact your health visitor please ring 01874 612 173.  This is a central number, manned Monday to Friday during office hours.  You will be required to leave your name, contact number, the name of your child and their date of birth. 


We are trying to reduce the number of people attending the surgery. Therefore, as a temporary measure we are requesting that all repeat prescriptions are ordered over the phone on 01938 557 600 or online.

If you usually collect from Guilsfield surgery, please order your prescription by phoning 01938 553 858

If you usually collect from a chemist, you may order through your chosen chemist as normal. 

Welshpool Dispensary is open Monday- Friday, 8am-6pm, phone lines open 9am-5pm

Guilsfield Dispensary is open Monday- Friday 1:15pm- 4:45pm

What to do if you think you have Coronavirus

If you think you have coronavirus or you have been in contact with someone who has coronavirus you should first complete the online COVID-19 symptom checker.

You can access the online symptom checker at

The symptom checker will direct you on what to do next. 


Information about the Welsh Government’s approach to testing is available from their website at

Thank you for your co-operation and support. It is greatly appreciated

Drs Russell, Kiel, Aslam, Vibhishanan, Kingham & Kelly

Updated Sept 2021


We have now commenced Shingle and Pneumococcal vaccinations for those who are eligible.

Welsh Assembly Government have advised GP surgeries it is important that patients are still receiving their routine vaccinations during the Coronavirus pandemic. As a Practice, we are taking extra precautionary measures to ensure you remain safe during your appointment, this includes wearing the appropriate personal protective equipment and having robust cleaning and infection control procedures.

The Shingles vaccination is now routinely offered to everyone aged 70 to 79 in Wales. You will remain eligible until your 80th birthday.

The Pneumococcal vaccination is available on the NHS for all adults from the age of 65, it is also recommended for children and adults aged from two to 64 years old with a long term health condition as they are at a higher risk of developing a pneumococcal infection than the general population. 

Invitation by letter to book your vaccinations are being sent out to our patients.

If you believe you are eligible and have not yet been vaccinated please contact reception on 01938 553 118.

Updated October 2021

Support for Powys residents during COVID-19

Powys Local Health Board have set up an information help line to provide support to Powys residents who have questions about the assessment and management of COVID-19.

The call handlers are using a webform that guides them to the most up to date information. They also have information about local services such as Community Connectors, PAVO and Meals on Wheels. 

The phone number is 03456 027053.

Phones line manned from 9 am - 5 pm 7 days a week for the foreseeable future. 

Patient notice:

Welshpool Medical Centre are unable to sign off any certificates for fitness in relation to sporting events, for example Marathons and abseiling.

Please contact the event organisers for further advice.

Updated October 2021


The Practice Team dispenses over 9000 items per month. Owing to the high volume of prescription requests, we are unable to continue to offer a 48 hour turn around service. In anticipation of your help we will be aiming to deliver within 4 working days.

Your patience and co-operation is much appreciated.

Updated October 2021


Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access & Facilities 

Welshpool is our main surgery and holds the majority of our facilities although our branch surgery in Guilsfield has a well equipped consulting room. Both surgeries offer routine doctor’s appointments to patients within their respective area.

Both surgeries allow easy access for disabled patients. 

Both surgeries have dispensaries where patients who live more than 1 mile away from a chemist can collect their medication.


(Site updated 20/10/2021)
NHS WalesThis site is brought to you by My Surgery Website